Return Policy

Requests for the return of standard products can be made within thirty (30) days of receipt of product
by contacting the Customer Service Department of the IMARK or Blue Hawk Seller. The associated
Customer Service Department will authorize and issue a Return Material Authorization (RMA).
Returned merchandise must be listed on an invoice with original packaging and conform to minimum
package requirements. Returned merchandise may be subject to a restocking fee.

Please note that custom, special order and close-out products are marked on the website and sold
as ‘non-cancelable and non-returnable’ (NCNR), meaning the product cannot be returned,
exchanged or refunded.