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Fill It Now Seller FAQs
Fill It Now Seller FAQs
General
Is this strictly a B2B marketplace or will our customers engage with Fill It Now via our website?
Can I purchase Fill It Now products on behalf of my customers?
Product Categories
Where can I find a comprehensive list of product categories available on the Fill It Now website?
Products
How do I create products in my seller account?
Offers
If more than one Member adds an offer on the same product, what offer gets shown and who gets the sale?
What should I price my offers at?
Is there a template I can use to create offers?
What if the buyer doesn’t have a shipping account?
Does this integrate with ShipStation or any other shipping estimator?
Payments & Credit Terms
Do we need to extend credit to all IMARK Members?
Can my customers pay using a credit card?
When a customer places an order, when does their credit card get charged?
What do I do if a customer submits an order with a credit card and I don’t have enough inventory to fulfill their order?
How do I (the seller) get paid?
Sales Tax & Exemptions
Will the buyer profile automatically have sales tax exempt forms?
How do we prove tax exempt?
Data & Analytics
Do we collect customer information on the website to streamline data entry and facilitate reorders?
Does the Fill It Now site monitor customer shopping habits and interactions?
System Integration
Is there a way to tie our ERP directly to the site so the offers listed display accurate available stock levels?
Information & Support
Where can I find product information and technical support guides for Seller and Buyer accounts?
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